When you purchase a new PEUGEOT vehicle, you will receive a standard 7-year full warranty or 200,000km (whichever comes first). This consists of 3 years manufacturer warranty and an additional 4 years extended warranty. For peace of mind, the customer will receive the same full warranty coverage throughout the 7-year duration. For customers who don’t have long-term ownership plans, they have the option to choose 5 years warranty and enjoy upfront rebates on the purchase of the car.

 

If undecided at the time of purchase, customers will still have the flexibility to extend the warranty within the first 90 days at a special price or before the last 90 days before the 3^rd year warranty ends. For more information, please contact your authorized dealer for more details.

 

What is covered under both manufacturer and extended warranty is coverage for all major parts such as the engine, transmission, electrical and safety systems, and many more. To ensure your warranty is valid, customers will need to maintain their vehicle at authorized service centers. 

The LANDTREK comes with 5 years warranty or 150,000km, whichever comes first. The new 5-year warranty can be extended with an optional 2-year coverage, providing comprehensive protection for up to 7 years or 200,000km, whichever comes first. Please contact your authorised dealer to find out the more details.

Customers will still have the flexibility to extend the warranty within the first 90 days at a special price or before the last 90 days of before the 3rd year warranty end date. Please contact your authorized dealer for more details.

Yes, if you purchased your vehicle with the previous distributor, your warranty is carried over and will be honored by Stellantis Malaysia. This warranty coverage will follow the manufacturer's warranty as per the guidelines however the roadside assistance provider may vary. To learn more, you can inquire with your preferred authorized dealers or call our one-stop center at 1800-18-7852 to find out more. 

If you unsure of your warranty status, you may check with your preferred authorised service center or call our one-stop call center at 1800-18-7852 to inquire

Yes, your vehicle's warranty will cover all electrical items according to the manufacturer and extended warranty guidelines. You may inquire with your preferred authorised service center to find out more about your warranty coverage for added peace of mind. 

Stellantis Malaysia officially started operation on 1st March 2024 and we are in a continuous transition from the previous distributor to ensure all owner databases and cases are handed over smoothly. As part of the transition and parts order bank, we are cross-checking to ensure all the relevant parts stock are ordered and shipped. Trust that this is an ongoing process, and the team is working hard to ensure all cases are tracked and resolved. 

Stellantis Malaysia has worked with our authorized dealership to ensure a comprehensive mobility solution plan is available for customers who face longer waiting period for parts. This is subject to availability and conditions and can be discussed at your preferred service center. 

 

With our mobility solution, customers will receive a courtesy car from the dealers. Should a courtesy car not be available, our dealers will rent and bear the cost of a rental car for the customer. This is only applicable to vehicles that are unable to drive known as vehicle off-road which means the vehicle is unable to be driven due to safety, drivability, and major inconvenience reasons to customers. This is evaluated on a case-to-case basis. 

The local warehouse is stocked with parts however in cases where certain parts are unavailable, we will place the order from the country of origin which is overseas. In such cases, we may be unable to provide an exact estimation of the waiting period as it depends on the part as well as the country of origin. However, rest assured that we are constantly checking and updating the orders and will notify our customers, via the dealer or our Call Center. We are also continuously optimizing our parts inventory and distribution channels to ensure all authorized service centers are well-equipped to attend to your aftersales needs. 

Should you need to leave your vehicle at our service center over a longer period, rest assured that your vehicle will be safe as our all our dealerships has safety and security precautions in place through 24-hour security guards, CCTV surveillance as well as a locked compound after working hours. 

We are in continuous transition with the previous distributor to ensure a smooth handover. Trust that this is an ongoing process, and we will endeavor to obtain all service records from the previous distributor. Customers are also advised to check with their current dealership that has been servicing their vehicle to ensure their records and particulars and up to date.

Unfortunately, Stellantis Malaysia will not bear the cost of your loan however we do have courtesy cars and other mobility solutions to offer. Do discuss with your preferred authorized service center to find out more. This is subject to availability and conditions. 

For regular scheduled service maintenance, the average duration is up to 2.5 hours, however this is dependent on the complexity of the repair and if any parts change is needed. Your service advisor will be able to advise you on the duration and vehicle readiness. 

When an owner sends in their vehicle for a routine schedule service, the Service Manager would update them on the estimated completion time. However, if additional repair or replacement work is needed, the Service Manager will call to update the customer to seek for approval before proceeding, this may require more time depending on complexity and parts availability. Once the routine service or repair works have been completed and the owner has collected their vehicle, the Service Manager will be in touch 48 hours later to follow up and ensure the customer is not facing any issues. 

You may call your preferred authorized dealership or our one-stop call center at 1800-18-7852 to inquire. Once the appointment is made, your preferred authorised service centre Service Manager will be in touch to confirm your details. 

Our authorized service centre does not provide this service, however, we take all customer feedback and suggestions seriously and will update our owners should this service be offered in the future. Do stay tuned. 

To view the full list of authorized PEUGEOT dealers, you may browse the dealer location on our website (www.peugeot.com.my) or call our one-stop call center at 1800-18-7852 to inquire.

You may call your preferred authorized dealership or our one-stop call center at 1800-18-7852 to inquire. Once the appointment is made, your preferred authorised service centre Service Manager will be in touch to confirm your details. 

Our one-stop call centre operates from Monday to Sunday, 8:45am to 5:45pm for general inquiries and operates 24/7 for all roadside assistance and emergencies. Customers can contact 1800-18-STLA (7852) (Toll-Free number) or email customersupport.my@stellantis.com

The 24/7 roadside assistance can assist in emergencies such as vehicle breakdowns, minor and major accidents, vehicles out of fuel, battery issues, tire punctures, and towing services with unlimited mileage. This roadside assistance is free as long as the vehicle is insured and covered under an active comprehensive insurance policy. This emergency roadside assistance is applicable for all PEUGEOT, DS, and Citroen vehicles in Malaysia. Customers can call 1800-18-7852 if faced with such emergencies. 

The one-stop call centre can cater to existing owners that have general inquiries, sales and aftersales queries, general feedback, and 24-hour roadside assistance. We also cater to non-PEUGEOT owners calling for general inquiries relating to sales or aftersales. For general inquiries, the call center operates from Monday to Sunday, 8:45 am to 5:45 pm while the roadside assistance is available 24/7. Customers can contact 1800-18-7852 or email customersupport.my@stellantis.com. 

The one-stop call center is open to the public who have general inquiries as well as existing and new PEUGEOT, DS, and Citroen customers who have aftersales queries or require roadside assistance, regardless of their vehicle warranty condition.