This programme provides you with a wide range of comprehensive services, anytime and anywhere in Malaysia, Singapore and Thailand (excluding all islands except Penang and Langkawi). All you need to do is call the 24-hour toll-free number 1-800-88-6292 to request for the following services:
In the event that your Vehicle is immobilized, Peugeot Assistance will arrange roadside assistance for you whenever practical, failing which your Vehicle will be towed to the nearest Peugeot Service Centre.
In the event that your Vehicle is immobilized, Peugeot Assistance will arrange assistance for you. If you wish to have the car to be towed to Malaysia, Peugeot Assistance will cover the towing cost from the border to the nearest Peugeot Service Centre in Malaysia.
n the event that immobilization has occurred when you are more than 100km away from your home address, and your Vehicle has been taken to a Peugeot Service Centre but repairs cannot be completed within the same day (specifically after 6pm on weekdays), Peugeot Assistance will organize and pay the cost for the most appropriate method of onwards transport to your destination.
Alternatively, we will arrange up to 2 nights’ hotel accommodation for you with a maximum budget of RM400 per night. Any additional expenses shall be your responsibility.
This benefit is limited up to 3 times a year and is subject to availability. Both benefits cannot be utilised at the same time.
Provided that your Vehicle has been towed by Peugeot Assistance, and you are more than 100km away from your home address, and your Vehicle has been taken to a Peugeot Service Centre but repairs cannot be completed within the same day, (specifically after 6pm on weekdays), we will, whenever possible, organize and pay for a replacement car whilst your Vehicle is being repaired, up to a maximum period of 2 days with a maximum budget of RM300 per day (excluding petrol costs).
Any extension beyond the 2-day coverage period will be your responsibility.
If a taxi is required during a breakdown, Peugeot Assistance shall refer and assist to arrange for one. You are entitled for a maximum reimbursement of RM60 per event (limited to 3 times a year).
Upon request, Peugeot Assistance shall endeavour to contact the driver’s family and keep informed of the driver’s whereabouts in the event of an accident or breakdown.